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Helping brands engage better with their Audience.

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Bringing together all your channels under one Insightful Roof

Effortlessly manage your online presence with QuickMetrix comprehensive features. Schedule posts, engage with your audience, and analyze performance metrics—all from a centralized hub. The intuitive interface streamlines your social media strategy, ensuring that you stay on top of trends and maintain a consistent brand voice across platforms.

  • instagram

    instagram

  • Twitter

    Twitter

  • Facebook

    Facebook

  • You Tube

    You Tube

  • Pinterest

    Pinterest

  • Linkedin

    Linkedin

  • koo

    koo

  • Quora

    Quora

  • Ambition Box

    Ambition Box

  • Mouthshut

    Mouthshut

  • Glassdoor

    Glassdoor

  • Wordpress

    WordPress

  • Zomato

    Zomato

  • GMB

    GMB

  • Play Store

    Play Store

  • App Store

    App Store

  • Reddit

    Reddit

  • Whatsapp

    Whatsapp

  • Email Tickets

    Email Tickets

  • News

    News

  • Forum

    Forum

  • Feedback

    Feedback

  • Survey

    Survey

  • Reviews

    Reviews

  • Tripadvisor

    Tripadvisor

  • Amazon

    Amazon

  • Nykaa

    Nykaa

  • Flipkart

    Flipkart

  • Facebook Messenger

    Facebook Messenger

  • Instagram DM

    Instagram DM

  • Twitter Chat

    Twitter Chat

  • Chat Bot

    Chat Bot

  • SMS

    SMS

  • Telegram

    Telegram

  • Google Chat

    Google Chat

  • GMail

    GMail

With all the integration of various channels

Delivering exceptional customer experiences is paramount for businesses aiming to thrive in competitive markets. With our unified customer experience software, we offer a comprehensive solution designed to streamline interactions across various platforms, ensuring seamless engagement and satisfaction.

Social Chat

Connect with your customers directly through instant messaging services such as WhatsApp, instagram DM, Google Chat & much  more. Our unified software consolidates these conversations into a single interface, making it easy to provide timely support & personalized assistance.

Social Media Platforms

Our software integrates with all major social media platforms such as Facebook or  Instagram or LinkedIn allowing you to effortlessly manage your presence, monitor conversations, and engage with your audience in real-time. 

Forums

Engage with your community on forums and discussion boards relevant to your industry. Monitor discussions, address concerns, and foster meaningful interactions to build trust and loyalty among your audience. For eg: Mouthshut, Glassdoor, Ambition box etc.

Reviews & Responses

Keep track of customer feedback across review platforms like Google Reviews, and TripAdvisor. Respond promptly to reviews, whether they’re positive or negative, to demonstrate your commitment to customer satisfaction and showcase your brand’s responsiveness. 

Real-Time News Monitoring

Our software continuously monitors news sources, including online publications, blogs, and news websites, to keep you informed about industry developments, market trends, and relevant topics. With real-time alerts and updates, you can stay ahead of the curve and anticipate customer needs and preferences.

Seamless E-commerce Integration

Our software integrates with E-commerce platforms for customer reviews, including Amazon, Flipkart,  Shopify etc, to provide a centralized hub for managing customer interactions across online storefront. From product inquiries to order updates, our solution ensures a cohesive and consistent experience for shoppers at every touchpoint.


Add your favorite tools to QuickMetrix

Third party integration

SalesForce

SalesForce

consolidate customer data from various touchpoints, enhance customer engagement & relationship management

New
Shopify

Shopify

Streamline order processing & management, personalized interactions based on customer purchase history.

Microsoft Teams

Microsoft Teams

Include chat, video conferencing, & document sharing, seamless communication, instant messaging, video calls, & problem-solving

new
knowlarity

knowlarity

IVR features within the unified platform allows automated customer interactions. Enhances call tracking, recording, & analysis.

New
Slack

Slack

Embed Slack's messaging & collaboration features,Leads to faster issue resolution, cohesive approach customer interactions across various touchpoints.

Microsoft Dynamics

Microsoft Dynamics

Efficiently manage leads, opportunities, & customer communications, fostering a 360-degree view of each customer, robust analytics & reporting features

Connected
Freshdesk

Freshdesk

Designed to help organizations handle customer inquiries, support tickets, & other interactions through various channels, email, chat, phone, & social media.

New
IVR

IVR

provide callers with automated responses to common queries, integrated with CRM systems to retrieve & update information during call.

CRM Next

CRM Next

designed enhance interactions between businesses and their customers. It offers a range of features and tools to manage and optimize customer relationships

Connected

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Turns the vision of exceptional customer interactions into tangible achievements.

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