Turn Data into Action

Your Unified customer experience management platform

Unify your customer care, marketing and PR with all Analytics, Mentions and  Publishing in one place!  

QuickMetrix is an all-in-one solution for social listening, social publishing, social CRM, social analytics, dashboards and BI tools, and crisis management. It also includes complex workflows for response management.

QuickMetrix is Trusted by world's Biggest Brands

Bringing you closer to your customers

Marketing Analytics

Sentiment Analysis
Track the voice of customers about your products & services
Content Publishing
Publish content across multiple social platforms from one place
Campaign Evaluation
Measure the impact of your marketing campaigns across the internet
Competitor Tracking
Analyse the clout share between your brands & benchmark competitors

Customer Service

Online Response Management
Handle inbound queries, complaints, reviews across social media and E-commerce websites
AI Response Tracker
Quickly resolve customer queries with automatic task assignment. Monitor every customer agent’s productivity.
Multi-platform API Integration
Keep track of channel-wise and ticket level reporting with integration across chatbot, whatsapp, IVR etc.


QuickMetrix extensive
Product Coverage

ORM & Ticketing

QuickMetrix offers comprehensive media monitoring and analysis across online news, social media, print, broadcast, and podcasts.

Social Listening

Billions of conversations are taking place online, some that could unlock powerful insights for your business.

Publishing

Take control of your All-in-one platform lets you manage your brand's presence across all channels & Social Scheduling.

Command Centre

A real-time war room designed for monitoring every digital online media related to the brand.

Crisis Management

Get real-time alerts depending on the parameters you have set to identify situations that can lead to crisis.

Competition Tracking

Evaluate your brand's performance against similar competitors to identify, assess the performance of peer brands.

Influencer Management

Creators in social media who are actively engaged with brands, values, & purpose. get in touch with the people your acc. to your company needs.

AI Chatbot

Quickly resolve customer queries with automatic task assignment and AI based response assist. Monitor every customer agent’s productivity.

Complete Unified CX Solution

fast customer-centric, omnichannel platform. Unify your customer care, marketing and PR with all Analytics, Mentions and Publishing in one place!


Do everthing in one platform

Manage Crisis

Monitor and respond to all incoming messages

Listen to Audience

See all your audience data from each in one place

Engage

Funnel all social interactions into one inbox.

Benchmark

Compare & contrast with benchmarking

Influence

Discover influencers & manage your campaigns.

Measure

Track your performance across channels.

Publish

Manage all your content from one calendar.

Research

Understand your consumers, brand, & your market

150s

Happy Customer

Scalable & Secure Build On AWS

100+

Team Member

Launch

B2B Saas Est. 2015


QuickMetrix : Do more with less

QuickMetrix is a unified customer experience, response Management, ticketing software with extensive social listening, publishing and analytics features. Ability to customize dashboards, reports and alerts. It offers integrations with customer relationship management (CRM) systems, marketing platforms, or other software. This Platform is scalable and helping businesses of different industries to streamline their social media processes and response protocols.

“Our customers’ success is paramount and will precede our success in long term” 

Our Bulletproof Process to win on Online Media

QuickMetrix as a social listening and customer experience management platform, generally follows a process that involves several stages. While the specific steps may vary, here's a general overview of the typical QuickMetrix process:

  • Step 1
    Account Setup

    Collects data from a variety of online sources, including social media platforms, forums, blogs, news websites, and other online channels.

  • Step 2
    Analytics & Reporting

    Provides analytics and reporting features that can be utilized by managed service to provide insights to their clients. This could include detailed reports on social media performance, customer sentiments, and campaign effectiveness.

  • Step 3
    Third Party Integration

    Integration capabilities with other business tools such as customer relationship management (CRM) systems, marketing platforms, and collaboration tools for a seamless workflow.

  • Step 4
    Training and Demo

    Managed services which include monitoring and managing social media accounts for their clients. This includes tracking brand mentions, analyzing sentiment, and engaging with the audience

Customer Feedback

Hear what our amazing customers say

Aashiya Khan Aashiya Khan

Aashiya Khan

Digital Marketing Manager - Pantaloons

I have been using Quickmetrix for over 4 years now for my social media listening needs and I must say, it's best tool out there! report is simply amazing and a game-changer for my business. Overall, I am extremely happy with QuickMetrix and would give it a 5-star rating without a doubt. I would definitely recommend QuickMetrix.

Shivram Tandel Shivram Tandel

Shivram Tandel

Head (Social Media Command Center ) - Mirum

Quickmetrix is a superb social listening tool that I've had the opportunity of working with. It has proven to be an extremely efficient method for monitoring and analyzing social media conversations concerning my brand. The platform's user-friendly interface allows for real-time tracking & analysis of social media mentions, sentiments, and trends.

Prasenjeet Kamble Prasenjeet Kamble

Prasenjeet Kamble

Team Lead - Kantar

QuickMetrix is a fantastic software that makes it easy to keep track of what people are saying about your brand online. It has a user-friendly interface and the support team is helpful. The tool provides detailed analytics & sentiment analysis reports. You can rely on QuickMetrix to manage your online reputation, as it captures everything in real-time.

Intergration Software

Intergrated with 100+ Widely Used Software

Our Game Changing workflow

Turn Conversations into Opportunities, Insights into Strategy

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