QuickMetrix unifies social listening, response management, and AI-native dashboards into one platform, so your team can absorb more volume, or handle sudden spikes, without adding more headcount.
Four things that shape every product decision we make.
No lengthy onboarding required, teams start working productively within their first session, not after weeks of training.
Dedicated customer success support focused on your ROI and outcomes, not just ticket resolution counts.
Deep integrations with leading CRMs and inbuilt workflows shaped by our founders' process-consulting background, not bolted-on afterthoughts.
Purpose-built AI dashboards like Spike IQ and Customer Pulse on AI Hub, with Strategic Insights launching soon.
Everything your team needs to listen, respond, publish, and act, in one place.
Real-time insights, sentiment, and trend tracking across every channel that matters.
RespondUnified ticketing across social, reviews, and support, nothing falls through the cracks.
PublishPlan, schedule, and publish across all your brand's channels from one calendar.
MonitorA real-time war room view of everything happening across your brand, live.
ProtectEarly detection and real-time alerts so issues get addressed before they escalate.
AutomateAutomated first-response handling that scales without scaling headcount.
AI HubPurpose-built AI dashboards for real-time spike detection, customer sentiment pulse, and (coming soon) industry-informed marketing & product recommendations. Explore AI Hub →
One of India's largest watches, jewellery & eyewear retail conglomerates saw inbound mentions across social, Google Reviews, YouTube, and app stores more than triple over four years, while support headcount stayed essentially flat. Response SLA compliance held strong throughout, reaching up to 99% on reviews and video platforms even at record volume.
Read the full story →Book a walkthrough with our team, and get a quote scoped to how you actually work.
