QuickMetrix runs everything from a single-brand retail team to a 24/7 government control room, so we don't force either one through a fixed price list. Walk us through your channels and workflow, and we'll price the deployment you actually need.
Which products you need: Listening, Response Management, Publishing, Command Centre, Crisis Management, AI Chatbot, AI Hub.
How many social, review, and messaging channels you connect, and your monthly mention volume.
How many agents, analysts, and admins need access, and how your teams and brands are structured.
CRM/contact-center integrations, custom SLAs, dedicated CSM coverage, and compliance requirements.
Every QuickMetrix account starts with Social Listening & Analytics and Online Response Management. From there, you add only the modules your workflow calls for.
QuickMetrix was built by people who came from process consulting, not off-the-shelf SaaS (and pricing works the same way. Rather than a signup form, someone from our team sits with you, maps how your support and social teams actually operate, and prices the deployment around that) not a tier that half-fits.
Talk to our teamChannels, brands, ticket volume, and the modules you're weighing.
Same workflow-first approach we use to configure Command Centre, Crisis Management, and AI Hub for each customer.
Priced for what you'll run day to day, with room to add modules later.
Because our customers range from a growing retail brand to a national aviation command center, and a flat price list would shortchange one of them. We'd rather understand your setup and give you an accurate number than make you guess which tier fits.
Plans are billed as subscriptions, typically annually, per the terms agreed in your order form. Fees are based on the modules, channels, and users in your deployment.
Yes: you can add channels, brands, or modules as your needs grow. Your account team will re-scope pricing for the added scope.
Yes. We support custom SLAs, dedicated support, and procurement/security questionnaire support for regulated and government deployments.
Tell us about your channels and modules, and we'll put together a tailored quote.
