Your Unified Customer Engagement Manager
Online reponse Management. AI Chatbot. Social Listening & Analytics. Social Media Publishing. Command Centre. Crisis Management. Complete Omnichannel Solution. Social CRM. All in one
AI Chatbot Automate your Responses to every chat interaction
QuickMetrix omnichannel chatbot offers a cutting-edge solution for automating insightful conversations across various messaging channels. By embedding automation and personalization into every chat interaction, this platform delivers a dependable virtual agent that enhances the overall customer experience.
Provide your customers with intelligent, insightful & personalized assistance
QuickMetrix chatbots are capable of mastering complicated queries, adaptable to all integrated platforms once programmed. Tailoring your chatbot is effortless through our built-in conversation designers, allowing you to create diverse customer journeys. Your audience will enjoy a uniform omnichannel experience across vital customer touchpoints.
Our chatbots excel in various scenarios, including:
- Generating leads
- Managing campaigns and contests
- Handling crisis situations and communication
- Providing customer service
Why QuickMetrix AI Chatbot is best solution
24/7 Availablity
round-the-clock assistance, ensuring that customers can receive support or information at any time
Efficient handling of Queries
handle a large volume of queries simultaneously, providing quick responses & reducing need for customers to wait.
Instant Engagement
engage with users instantly, making them an effective tool for lead generation, campaign management.
Consistent Responses
Deliver consistent responses, ensuring that customers receive accurate and uniform information across all interactions.
Scalability
Easily scale to handle a growing number of interactions without a proportional increase in resources, making them adaptable to changing business needs.
Data Collection and Analysis
Collect valuable data during interactions, providing insights into customer behavior, preferences. utilized for refining products, services, & marketing strategies.
AI Chatbot Extensive Coverage
With our centralised intelligence framework, you may go from a single channel of communication to numerous points of contact with customers, like:
-
GMB
-
Play Store
-
App Store
-
Whatsapp Business
-
Email Tickets
-
Facebook Messenger
-
Instagram DM
-
Twitter Chat
-
SMS
-
Telegram
-
Google Chat
-
GMail
Seamless & Smooth Integration of AI Chatbot
QuickMetrix chatbot provides an effective means to facilitate self-service customer interactions. To maintain contextual and personalized engagements, It's Central Intelligence Framework seamlessly integrates with a single-point CRM. The bidirectional integration with CRM/CDP enhances customer data by incorporating conversational history, context, sentiment, and more, empowering brands to deepen their understanding of their customers. Brands can take a proactive approach in communicating with customers on messaging channels through bots. This involves triggering messaging notifications for various lifecycle events in the customer journey.
