Be available right where your customers need it, and give your team the automatically.
Say goodbye to traditional ticketing systems and elevate your online response management with QuickMetrix Service – the ticketing system purpose-built to redefine agent efficiency and customer satisfaction.
Integrate major sales, marketing, and automation technologies with QuickMetrix to get a 360-degree perspective of your consumers.
Future-Proof Your Ticketing System with Advanced AI Features
A real-time war room designed for monitoring every digital online media related to the brand, providing an immersive and dynamic environment for comprehensive tracking and analysis.
You will receive real-time alerts depending on the parameters you have set to identify situations. You can make sure you don't miss these messages by selecting to receive alerts via email and/or mobile apps that can lead to crisis.
Creators in social media who are actively engaged in brands, values, and purpose. So how can you really get in touch with the people your company needs? Through influencer marketing, you may reach a wider audience.
Evaluate your brand's performance against similar competitors to identify area of improvement. Allows you to stay updated on market trends, assess the performance of peer brands.
Take control of your content scheduling with a social media management tool that's built for marketing & PR professionals. All-in-one platform lets you manage your brand's presence across all channels
Every day, countless social media interactions occur, generating a vast sea of social data with the capacity to offer valuable insights for your business. This Feature is designed to help you make sense of all that data.
Online reponse Management. AI Chatbot. Social Listening & Analytics. Social Media Publishing. Command Centre. Crisis Management. Complete Omnichannel Solution. Social CRM. All in one
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