Social Listening & Analytics

QuickMetrix Social listening goes beyond merely monitoring social media channels; it involves analyzing and interpreting the vast sea of online conversations to gain actionable insights. Our cutting-edge social listening tools allow you to tap into the pulse of your audience, deciphering sentiments, trends, and sentiments that matter most to your business.

Real-Time Insights

Track discussions, identify emerging trends, monitor your brand's health across various online platforms.

Sentiment Analysis

Identify positive sentiments to leverage, and address negative sentiments

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Social Listening Buzz

Social listening is more than monitoring mentions; it's about tuning into the online conversations that matter. It helps us stay connected with our audience, gain insights into their needs.

  • Forum Watch  
  • All Social Media Chats
  • Survey Insights 
  • News & Updates 
  • Trends Analysis 
  • Community Highlights
  • Hashtag Tracker

Why Social Listening Matters

Social media is the heartbeat of global communication, monitoring and analyzing conversations become imperative. Social listening allows you to:

  • Understand Your Audience: Gain profound insights into what your audience is saying about your brand, products, or industry. Identify trends, sentiments, and preferences that can shape your strategies.

  • Competitor Analysis: Keep a close eye on your competitors. Understand their strengths, weaknesses, and customer sentiment. Leverage this intelligence to stay one step ahead in the market.

  • Crisis Management: Detect and address potential crises before they escalate. Swiftly respond to customer concerns and protect your brand reputation with real-time monitoring and actionable insights.

  • Market Intelligence: Stay ahead of market trends by analyzing discussions within your industry. Identify emerging topics, consumer behaviors, and adapt your strategies accordingly.

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Why Choose QuickMetrix for social listening & Analytics

Competitor Analysis

Keep a close eye on your competitors. Analyze their strategies, customer feedback, and market positioning to refine your own approach.

Included with...

  • hashtag tracking
  • Campaign Analysis
  • Audience Engagement
  • Response to Crisis
  • Geographic Insights
  • Customer Demographics

Strategic Decision-Making

Make data-driven decisions backed by insights derived from social listening. Whether it's refining your marketing campaigns or enhancing customer satisfaction, we've got you covered.

Report on Autopilot

Daily, weekly or monthly reports at the ready, automatically designed and delivered. User can automatically generate all reports. Fan, Followers, sentiment, tag, ORM performance report & many more.

Sentiment Analysis

Understand how your audience feels about your brand. Identify positive sentiments to leverage, and address negative sentiments proactively.

Comprehensive Coverage

Our advanced algorithms crawl a diverse range of online sources, ensuring you don't miss any relevant conversations about your brand.

How QuickMetrix Social Listening tool Works

Data Collection

gather data from social media, blogs, forums, and other online sources

Analysis

analyze the collected data, provide insights into trends, sentiments, & conversations

Reporting

detailed reports that highlight key metrics, allowing you to make informed decisions

Also Checkout

ORM & Ticketing

QuickMetrix offers comprehensive media monitoring and analysis across online news, social media, print, broadcast, and podcasts, capturing more content and conversations in the industry.

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Social Media Publishing

Take control of your content scheduling with a social media management tool that's built for marketing & PR professionals. All-in-one platform lets you manage your brand's presence across all channels

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Social Media Analytics

Every day, countless social media interactions occur, generating a vast sea of social data with the capacity to offer valuable insights for your business. This Feature is designed to help you make sense of all that data.

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Command Centre

A real-time war room designed for monitoring every digital online media related to the brand, providing an immersive and dynamic environment for comprehensive tracking and analysis.

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Crisis Management

You will receive real-time alerts depending on the parameters you have set to identify situations. You can make sure you don't miss these messages by selecting to receive alerts via email and/or mobile apps that can lead to crisis.

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Influencer Management

Creators in social media who are actively engaged in brands, values, and purpose. So how can you really get in touch with the people your company needs? Through influencer marketing, you may reach a wider audience.

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Competition Tracking

Evaluate your brand's performance against similar competitors to identify area of improvement. Allows you to stay updated on market trends, assess the performance of peer brands.

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Your Unified Customer Engagement Manager

Online reponse Management. AI Chatbot. Social Listening & Analytics. Social Media Publishing. Command Centre. Crisis Management. Complete Omnichannel Solution. Social CRM. All in one

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