Turn Data into Action
Your Unified customer experience management platform
Unify your customer care, marketing and PR with all Analytics, Mentions and Publishing in one place! Â
QuickMetrix is an all-in-one solution for social listening, social publishing, social CRM, social analytics, dashboards – BI tools, and crisis management. It also includes complex workflows for response management.
Bringing you closer to your customers
QuickMetrix extensive
Product Coverage
ORM & Ticketing
QuickMetrix offers comprehensive media monitoring and analysis across online news, social media, print, broadcast, and podcasts.
Social Listening
Billions of conversations are taking place online, some that could unlock powerful insights for your business.
Publishing
Take control of your All-in-one platform lets you manage your brand's presence across all channels & Social Scheduling.
Command Centre
A real-time war room designed for monitoring every digital online media related to the brand.
Crisis Management
Get real-time alerts depending on the parameters you have set to identify situations that can lead to crisis.
Competition Tracking
Evaluate your brand's performance against similar competitors to identify, assess the performance of peer brands.
Influencer Identification & Tracking
Comprehensive solution to identify, track, and analyze influencers, enhancing brand engagement.
AI Chatbot
Quickly resolve customer queries with automatic task assignment and AI based response assist. Monitor every customer agent’s productivity.
Complete Unified CX Solution
fast customer-centric, omnichannel platform. Unify your customer care, marketing and PR with all Analytics, Mentions and Publishing in one place!
Do everthing in one platform
Manage Crisis
Monitor and respond to all incoming messages
Listen to Audience
See all your audience data from each in one place
Engage
Funnel all social interactions into one inbox.
Benchmark
Compare & contrast with benchmarking
Influence
Identify, track, and analyze influencers for brand impact.
Measure
Track your
performance across
channels.
Publish
Manage all your content from one calendar.
Research
Understand your consumers, brand, & your market
QuickMetrix : Do more with less
QuickMetrix is a unified customer experience, response Management, ticketing software with extensive social listening, publishing and analytics features. Ability to customize dashboards, reports and alerts. It offers integrations with customer relationship management (CRM) systems, marketing platforms, or other software. This Platform is scalable and helping businesses of different industries to streamline their social media processes and response protocols.
Customer Feedback
Hear what our amazing customers say
Aashiya Khan
Digital Marketing Manager - PantaloonsI have been using Quickmetrix for over 4 years now for my social media listening needs and I must say, it's best tool out there! report is simply amazing and a game-changer for my business. Overall, I am extremely happy with QuickMetrix and would give it a 5-star rating without a doubt. I would definitely recommend QuickMetrix.
Shivram Tandel
Head (Social Media Command Center ) - MirumQuickmetrix is a superb social listening tool that I've had the opportunity of working with. It has proven to be an extremely efficient method for monitoring and analyzing social media conversations concerning my brand. The platform's user-friendly interface allows for real-time tracking & analysis of social media mentions, sentiments, and trends.
Prasenjeet Kamble
Team Lead - KantarQuickMetrix is a fantastic software that makes it easy to keep track of what people are saying about your brand online. It has a user-friendly interface and the support team is helpful. The tool provides detailed analytics & sentiment analysis reports. You can rely on QuickMetrix to manage your online reputation, as it captures everything in real-time.
Intergration Software
Integrated with 100+ Widely Used Software
Our proven approach for Online Media Success with unified customer experience management Platform
QuickMetrix as a social listening and unified customer experience management platform, generally follows a process that involves several stages. While the specific steps may vary, here’s a general overview of the typical QuickMetrix process:
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